Personal information collected by www.retap.com is done within the framework of the current EU legislation of the General Data Protection Regulation (GDPR).
www.retap.com automatically registers your IP address and data of your dynamic activity on the different pages and services of www.retap.com. In this connection we use numerous analytical tools such as Google Analytics to assist us in collecting statistics on your use of www.retap.com to create a better experience for you.
The purpose of collecting the information serves different areas:
Retap creates individual customer profiles based on your collected data across all data sources/categories, e.g. browsing behaviour together with your purchases and information you have supplied. We combine and analyse these data with the purpose of improving your experience at www.retap.com.
Timeframe for data storage
We will retain your personal information for the period necessary to fulfil the purposes outlined in these Sales Conditions.
Marketing purpose for www.retap.com
3 years after your latest activity; e.g. purchase, engagement in communication or visit to our websites.
If you have given your marketing permission (email, text message, phone etc.) and as long as we have your permission.
Order history and obligations to fulfil orders for www.retap.com
7 years or as long as we are obliged to comply with the needed legal requirement.
Customer service for www.retap.com
3 years or as long as we are obliged to comply with the needed legal requirement.
When you visit www.retap.com, cookies will be stored on your computer. A cookie is a small text file, which is stored in your browser to recognise your computer on returning visits. No personal information is stored in the cookies.
Any information in your cookies is sent between your browser and a web server and includes user settings, login and how the website is being used.
What are cookies used for at www.retap.com?
We collect information about all visits to our website. We use this information to improve your user experience, evaluate the use of the individual elements of www.retap.com and to support our marketing.
We use numerous analytical tools such as Google Analytics to assist us in collecting statistics on the use of www.retap.com to create a better experience for you.
Your information will not be disclosed or sold to third parties, except for a restructuring or a full or partial sale of the company. Any disclosure in such a situation would be in accordance with the current privacy legislation.
You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
www.retap.com also works together with companies to enhance our online advertising to ensure you are only exposed to relevant ads. In this context we use the following suppliers: Facebook, Instagram and Google.
We never share your email address with other third parties without your consent.
The information that MailChimp collects about you falls into the following categories:
(i) Retap may provide Personal Information about you to MailChimp through the Service. MailChimp may receive certain contact information or other Personal Information about you such as your name, email address or company name. You may have the opportunity to update some of this information by electing to update or manage your preferences via an email you receive from Retap.
Device information: MailChimp collects information about the device and applications you use to access emails sent through their Service, such as your IP address, your operating system, your browser ID, and other information about your system and connection.
(iii) From time to time, MailChimp may obtain information about you from third-party sources, such as social media platforms, and third-party data providers. MailChimp uses the information to provide publicly available social media information about you to Retap.
You can unsubscribe the Retap newsletter at any time by following the “unsubscribe” instructions near the bottom of the email. You can also email us at email@example.com.
MailChimp and their third-party partners may use various technologies to automatically collect and store certain device and usage information when you interact with Retap’s email campaigns or connected webshop. This can include using cookies and similar tracking technologies, such as pixels and web beacons. For example, MailChimp uses web beacons in the emails they send on behalf of Retap. When you receive and engage with Retap’s campaign, web beacons track certain behavior such as whether the email sent through the Mailchimp platform was delivered and opened and whether links within the email were clicked. Both web beacons and SDKs allows MailChimp to collect information such as your IP address, browser, email client type, and other similar data as further described above. They use this information to measure the performance of Retap’s email campaigns, and to provide analytics information and enhance the effectiveness of their Service.
You can either block all cookies, delete existing cookies from your computer or receive a warning before saving cookies.
If you change the cookie settings, it may cause a degraded user experience when you visit www.retap.com and other websites.
Please note: If you do not accept cookies, some functions on www.retap.com may not work.
To delete cookies, go to Tools -> Options -> Privacy -> and remove individual cookies or clear your history.
To block cookies, go to Tools -> Options -> Privacy -> in drop-down menu under History select "Use custom settings for history" -> tick "Always use private browsing mode" and uncheck "Accept cookies from pages ".
To delete cookies, go to Tools -> Internet Options -> General tab -> Click Delete -> Cookies-> Delete.
To block cookies, go to Tools -> Internet Options -> Privacy -> Move slider to the top. This is how you block all cookies. -> Click OK.
To delete cookies, click on the Tools button -> Tools -> Clear browsing data -> Delete cookies and other site data -> Clear browsing data.
To block cookies, click on the Tools button -> Settings -> Show Advanced Options -> Content Settings -> Click "Block all sites from storing data" and tick the "Block third-party cookies and site data" -> Ok
To delete cookies, click on the Tools button -> Settings -> Security -> Click on "Show Cookies". Here you can either delete cookies from a single domain or remove all cookies.
To block cookies, click on the toolbar button -> Settings -> Security -> Under "Accept Cookies" select "never".
Please contact us at: firstname.lastname@example.org if you want to access the information we hold about you. If incorrect data has been registered or you have other objections, you can contact the same place. You can look at what information is registered and you can object to registration under the Personal Data Act.
Being a customer, you are entitled to access your collected data categories (articles 15, 16 and 17) and you may object to the registration pursuant to the relevant rules in the EU legislation General Data Protection Regulation (GDPR). If your request is found appropriate, we will update, change or remove personal information that we control with reservation against violating any legislation.
The legislation requires that your personal information is kept secure and confidential. We store your personal information on high-level security servers located in controlled facilities, and our security is checked regularly to ensure that our user information is handled securely by always taking your rights as a user into account. However, we cannot guarantee 100% security for data transmissions via the internet. There may be a risk that unauthorised parties gain access to information when data is sent and stored electronically. Thus, your personal information is submitted at your own risk.
Personal information is deleted or made anonymous continuously when the purpose for which it was collected ends.
Due to the rapid development of the internet, changes in our processing of personal data may be necessary. We thus reserve the right to update and amend these guidelines for the processing of personal data. If we do so, we will simultaneously revise the "last update" at the bottom of the page. In case of substantial changes, we will notify you in the form of a visible notice on www.retap.com.
You may complain about our handling of your information and data. Complaints are submitted to the local Data Protection Agency.
You can contact Retap by email: email@example.com
Version 2,0 – February 2020